Request a Business Payment Extension

We understand that a little extra time when it comes to paying a bill can go a long way. That's why we're happy to consider any requests
for payment extensions. Just fill out and submit the form below to get the process started.

YOUR DETAILS

CONFIRMATION

* Required fields

We really want to process your request as soon as possible, however, if this form is submitted after 7pm it may take us up to one additional 
business day. It could also mean that service restrictions will still apply.

Also, please remember that any payment extension applies to the entire account balance, not just the overdue amount.

If you're a personal customer go to the Personal Request a Payment Extension form.

Before we continue, please confirm:

Please confirm * you're the main account holder or an authorised representative

Please confirm * you can pay your full bill within 14 days

Please confirm * you understand a late payment fee of $15.00 may still apply as the extension is outside your bill due date

Do you usually use direct debit to pay your bill? * Yes No

Please note that we'Âll suspend your direct debit until the completion of your payment extension. After your bill is paid, it will be reinstated 
automatically.

Select the number of weeks you wish to extend your bill by:

Select the number of instalments: *

Name First name * Last name *

Email address *

Confirm Email address *

Mobile number *

Account number *

Date of birth *

Business name on account *

ABN/ACN number * You can find your ABN/ACN at: http://www.abr.business.gov.au/

Preferred contact method *

Privacy

Please read our Privacy Statement before submitting your personal information to Telstra.

Terms & Conditions

A full copy of our terms for payment extensions is available at Our Customer Terms. By agreeing below, you acknowledge that you have read
and understood these terms will adhere to the conditions in accordance with those terms.

I accept the Terms and Conditions *











Please confirm your request before submitting.
It is important to pay by your extension date or your service could be barred or suspended.