MAKE A COMPLAINT

What issue are you experiencing? *

What does your complaint most relate to? *

First name *

Surname *

Preferred contact method *

Mobile number Eg. 04XXXXXXXX

Phone number Eg. 03XXXXXXXX

Email address *

Preferred contact time * Anytime Morning Afternoon

Do you currently have or have previously had an account with Telstra? * Yes No

Please enter the account number or telephone number linked to your account *

What type of customer are you? *

Consumer Small Business Business & Enterprise

Please call us on between 8:00am - 6:00pm local time, Monday to Friday on 1800 730 062

Date of Birth

Please enter as dd-mm-yyyy

Driver's license

Company name

Account contact/authorised rep

Are you currently a Priority Assist customer with Telstra? * Yes No

Details of your complaint *

What outcome would you like? *

SfArea

SubArea

Are you diagnosed with a life-threatening medical condition, or someone in your care or household has been diagnosed with one? * Yes No

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