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Please do not use this form if:
• Your Foxtel service is part of a Telstra Bundle or;
• You have an active discount or offer applied on your monthly bill

If one of the above applies, please request a change using your My Telstra app: My Telstra App > Get Help > Tap the chat icon to start your request

Account details section:
 *Your account number can be found on your Telstra bill. The account number starts with '2000' 
 *Provide the physical address of the Foxtel service you want to downgrade 
We'll be in touch within 3 business days to let you know your request has been completed.