Accounts & Billing
Mobiles & Devices
Entertainment & Sport
Telstra 24x7 App
All fields are required unless specified (optional)
Please note, response times are currently delayed due to the COVID-19 impacts.
We will prioritise requests where a valid order reference number is submitted.
Order or reference number
(The number begins with 2- or NBE-)The order number or reference number begins with '2-' or 'NBE-'
Alternative contact number
Is this a COVID-19 related issue?
Please let us know the support you require: